ORABIOLABS - TERMS OF SERVICE

Effective Date: 09/15/2026
Last Updated: 09/15/2026

These Terms of Service (“Terms”) govern access to and use of orabiolabs.com (the “Site”) and purchases made through the Site from ORABIO LABS LLC, a Wyoming limited liability company (“Orabio Labs,” “we,” “us,” or “our”).

“You” and “your” refer to the individual accepting these Terms and, where that individual acts with authority for a business or institution, that business or institution.

IMPORTANT PRODUCT RESTRICTION: Research Materials offered through the Site are intended exclusively for lawful, nonclinical laboratory research. They must not be consumed by, administered to, or applied to humans or animals. Purchasers must be at least 21 years old and satisfy the qualifications described below.

1. Acceptance and Scope

You accept these Terms when you select an acceptance checkbox, click a button clearly identified as accepting these Terms, or otherwise expressly agree to them. Please read and retain a copy before accepting or submitting an order.

If you do not agree, do not place an order or use features requiring acceptance.

Specific product descriptions, prices, delivery commitments, and additional sale conditions clearly disclosed and accepted before purchase form part of the applicable transaction. Additional terms appearing only after purchase do not automatically become part of your agreement.

If an expressly agreed, order-specific term conflicts with these Terms, the order-specific term controls for that subject. No order-specific term authorizes a prohibited product use.

Nothing in these Terms excludes rights or remedies that applicable law does not permit the parties to exclude.

2. Eligibility and United States Market

To create an account or purchase products, you must:

• Be at least 21 years old and legally capable of entering into a binding agreement.

• Provide accurate identity, contact, billing, shipping, and qualification information.

• Be located in the United States, or act for an organization established in the United States, and request delivery to an eligible U.S. address.

• Have authority to act for any organization identified as the purchaser.

• Have a lawful purpose for purchasing and possessing the products.

The minimum age of 21 is an Orabio Labs purchasing requirement. Meeting that requirement does not establish that a particular purchase or use is lawful.

For Research Materials, you must also be a qualified researcher, an authorized institutional purchaser, or another appropriately trained professional purchasing for a legitimate laboratory research setting. You must have access to suitable facilities, equipment, supervision, and safety procedures.

We serve the United States market only. Available domestic destinations and any product-specific geographic restrictions are identified before purchase. We do not accept orders for international delivery or for onward export through a forwarding service.

3. Research Use Only and Prohibited Uses

“Research Materials” means peptides, chemicals, reagents, and other substances offered through the Site for research use.

Research Materials are supplied solely for lawful, nonclinical laboratory research conducted by qualified personnel. They are not supplied for personal consumption, self-experimentation, patient care, or veterinary use.

You must not:

• Ingest, inject, inhale, or otherwise administer Research Materials to a human or animal, or apply them to a human or animal.

• Use them in human-subject studies, clinical trials, animal administration studies, or other in vivo applications.

• Use them to diagnose, treat, mitigate, cure, or prevent a disease or condition.

• Use them for weight management, bodybuilding, performance enhancement, cosmetic treatment, or any other personal health or wellness purpose.

• Incorporate them into drugs, compounded preparations, foods, dietary supplements, cosmetics, animal feed, or household products.

• Relabel, advertise, supply, or represent them as suitable for any prohibited use.

• Purchase them for another person whose intended use would violate these Terms.

Any accessories sold through the Site must likewise be used consistently with their stated laboratory purpose and must not be used to facilitate prohibited administration of Research Materials.

A “Research Use Only” designation does not constitute FDA approval, establish safety for human or animal use, or create an exemption from applicable law.

4. Buyer Compliance and Qualification

You are responsible for determining and maintaining the legal authorizations required for your purchase, possession, storage, handling, use, and disposal of products.

Depending on the substance and activity, relevant requirements may include federal, state, and local rules concerning chemicals, controlled substances, laboratory safety, hazardous materials, environmental protection, and waste disposal.

Where applicable, you must assess requirements under the Toxic Substances Control Act and any conditions of a research exemption you claim. You may not assume that a substance is exempt solely because it is described as a research material.

We may request reasonable evidence of age, identity, institutional affiliation, laboratory facilities, purchasing authority, or intended research use. We may decline an order if eligibility cannot be established or if available information reasonably indicates prohibited or unlawful use.

Verification does not suspend legally applicable shipment or refund deadlines. If we cancel an unshipped order following verification, we will refund the amounts paid for the canceled portion, including attributable taxes and shipping charges.

Your compliance obligations do not replace or transfer any legal obligations that apply independently to Orabio Labs as a seller, distributor, manufacturer, or importer.

5. Laboratory Handling and Safety

Research Materials may present known or unknown hazards. You are responsible for ensuring that personnel who receive or handle them have appropriate training and follow applicable safety procedures.

Before use, review the product label, storage requirements, available safety data sheets, technical documentation, and any relevant institutional requirements. Maintain suitable protective equipment, secure storage, and lawful disposal procedures.

Do not use a product with compromised packaging, an unexplained labeling discrepancy, or a suspected safety issue. Isolate it safely and contact us for instructions.

If we notify you of a recall, withdrawal, or material safety concern, promptly stop using the affected product and reasonably cooperate with lawful return, containment, or disposal instructions.

Nothing in this section excuses us from providing legally required safety information or addressing a product defect for which we are responsible.

6. Product Descriptions and Site Information

Product listings describe the products offered, including applicable quantities, specifications, and any stated storage or handling conditions.

We make reasonable efforts to maintain accurate information. Photographs may be illustrative, and packaging may change without changing the agreed product specifications. We will not substitute a materially different product without your agreement.

Where supplied, certificates of analysis and test reports relate to the identified batch, sample, methods, and measured attributes. They do not establish suitability for human or veterinary use or guarantee a particular experimental outcome. This explanation does not negate any express product specification or warranty forming part of the sale.

Scientific references, educational content, and technical communications are provided for laboratory research information. They do not constitute medical or veterinary advice, prescribing guidance, or instructions for personal use.

Research outcomes depend on factors beyond product specifications, including methods, equipment, storage, and experimental conditions. We do not promise a particular research result unless we expressly agree otherwise in writing.

7. Accounts and Acceptable Site Use

You must keep account information current, protect your login credentials, and notify us promptly of suspected unauthorized access.

You must not:

• Impersonate another person or misrepresent your qualifications.

• Circumvent eligibility checks, purchase restrictions, or account suspensions.

• Use unauthorized payment credentials.

• Introduce malicious software or interfere with Site security or operation.

• Access another person’s account or nonpublic information without authorization.

• Use automated tools to bypass access controls, harvest personal information, or materially disrupt the Site.

• Upload unlawful content or infringe another person’s rights.

You are responsible for activity you authorize through your account. These Terms do not make you automatically liable for every unauthorized transaction or override applicable protections concerning unauthorized payments.

8. Orders and Acceptance

Submitting an order is an offer to purchase the selected products under the terms presented at checkout.

An automated order receipt or payment acknowledgment confirms that we received your submission; it does not by itself constitute acceptance. We accept an order when we expressly confirm acceptance or dispatch the relevant products, whichever occurs first.

Before acceptance, we may decline an order because of unavailable stock, payment failure, an eligibility concern, a material listing error, or a legal restriction. We will notify you and promptly release any authorization or refund any payment for the declined portion.

After acceptance, any cancellation or change by us must be permitted by these Terms and applicable law. We will not increase the agreed price or materially change an accepted order without your agreement.

If we identify a material pricing or description error before acceptance, we may offer corrected terms or cancel the affected order. You may decline the corrected terms and receive a refund of the amounts paid for that portion.

Additional terms included in a purchaser’s purchase order or other document apply only if we expressly agree to them, subject to applicable law.

9. Prices, Taxes, and Payment

Prices are stated in U.S. dollars. Applicable shipping charges, taxes collected by us, and other mandatory charges are disclosed before you submit your order.

Prices and promotions may change for future purchases. Such changes do not alter an order already accepted.

You may use the payment methods offered at checkout. You represent that you are authorized to use the selected method and authorize the disclosed transaction amount. The timing of any payment authorization or collection will be identified during the purchase process.

You are responsible for taxes legally imposed on you that we are not required to collect. We remain responsible for our own collection and remittance obligations.

Payment services may be subject to the provider’s applicable terms. A payment provider’s involvement does not eliminate our obligations concerning your purchase, delivery, or refund.

10. Fraud Prevention and Payment Disputes

We may conduct reasonable transaction screening and request information needed to investigate suspected fraud. Where appropriate, we may place an order on hold, decline it, or suspend related account activity, subject to applicable law and our refund obligations.

If you have a payment or order concern, we encourage you to contact us so that we can investigate.

Contacting us first is not a condition of exercising a lawful chargeback, billing-error, fraud-reporting, or other payment-dispute right. You do not need to wait for our investigation before meeting a deadline imposed by law or your payment provider.

We may respond to a dispute with relevant transaction records and contest a claim we reasonably believe is inaccurate. We do not impose an automatic penalty or terminate an account solely because you submit a good-faith dispute.

Knowingly submitting false evidence or deliberately misrepresenting a transaction may constitute a breach of these Terms. Any recovery we seek must be supported by applicable law and established facts.

If both a refund and a payment reversal are issued for the same amount, we may work with you and the payment provider to resolve the duplicate reimbursement. This does not authorize an undisclosed charge to your payment method.

11. Order Cancellations

Contact us promptly if you wish to cancel an order.

We will honor a cancellation request received before carrier handoff when it is reasonably possible to stop dispatch. Once an order has shipped, the return and refund provisions below apply.

This operational limitation does not restrict cancellation rights arising from a shipping delay, our breach, or applicable law.

If an order is canceled before shipment, we will refund the amounts paid for the canceled portion, including attributable taxes and shipping charges. We do not charge a cancellation penalty under these Terms.

12. Shipping, Delivery, and Risk of Loss

12.1 Destinations and addresses

We ship only to eligible U.S. destinations displayed at checkout. Restrictions affecting a product or destination will be disclosed before purchase.

Provide a complete delivery address suitable for receiving and safely storing the products. Notify us promptly of any address error.

If an error you supplied results in additional delivery costs, we may request payment of reasonable, documented costs before attempting a new shipment, where permitted by law. We will disclose those costs and obtain your agreement first.

12.2 Shipment timing and delays

We will ship within the period represented when you order. If no shipment period is stated, we will ship within 30 days after receiving a properly completed order, subject to applicable law.

If we cannot meet the applicable shipment deadline, we will notify you, provide a revised shipment estimate or explain that no definite date is available, and offer you the choice of consenting to the delay or canceling for a prompt refund.

We will obtain any consent required by law. If required consent is not obtained, we will cancel and refund the unshipped portion within the applicable legal deadline.

Internal acceptance procedures, stock checks, and qualification screening do not extend these obligations.

12.3 Delivery and missing shipments

Shipment estimates and carrier transit estimates describe different stages of fulfillment. We will honor any express delivery commitment made as part of your order.

Unless you separately agree to another lawful arrangement, risk of loss remains with us until delivery to you or your authorized recipient at the agreed address. Title passes upon delivery.

Contact us promptly if a shipment is missing, damaged, or marked delivered but not received. We will reasonably investigate with the carrier. A tracking scan alone does not conclusively resolve a disputed delivery.

Where a shipment is lost or damaged before risk passes to you, we will provide an appropriate refund or, with your agreement, a replacement. You will not be required to obtain reimbursement directly from the carrier as your sole remedy.

13. Inspection, Returns, and Refunds

13.1 Inspection and notification

Inspect your order as soon as reasonably possible after receipt. Report shortages, incorrect products, visible damage, or suspected defects promptly.

For an issue that could not reasonably be identified on delivery, notify us within a reasonable time after discovering it. Nothing in this section creates a shorter deadline than applicable law permits.

We may request reasonably available information, such as the order number, lot number, photographs, and a description of storage conditions. We will not automatically require you to commission independent laboratory testing at your own expense to have a claim considered.

13.2 Change-of-mind purchases

Because Research Materials require controlled handling and may be affected by contamination or unsuitable storage, we do not accept returns or exchanges solely because you change your mind, select an unsuitable product, or no longer need the order.

Unless a more favorable return policy is disclosed before purchase, the same change-of-mind rule applies to other products sold through the Site.

This policy does not exclude remedies for defective, damaged, incorrect, missing, or otherwise nonconforming products, or any mandatory cancellation or refund right.

13.3 Product problems

If a product is defective, damaged before delivery, incorrect, or materially fails to conform to the agreed specifications, we will provide an appropriate remedy consistent with applicable law.

This may include a refund or a replacement accepted by you. We will not require store credit where you are entitled to a monetary refund.

Where we are responsible for the problem, the remedy will include applicable taxes, attributable original shipping charges, and reasonable necessary return costs. Where the entire order must be refunded, this includes the original shipping charge for that order.

Damage caused solely by your improper storage, contamination, alteration, or prohibited use after delivery does not itself establish a defect attributable to us. It does not extinguish an unrelated valid claim.

13.4 Return instructions

Contact us before sending back any product. Do not mail hazardous or potentially unsafe materials without appropriate instructions and lawful packaging.

We will provide reasonable return, collection, or disposal instructions when necessary. If we require a return to resolve a problem for which we are responsible, we will arrange or pay reasonable necessary return costs.

13.5 Refund processing

Refunds will be issued promptly and within applicable legal deadlines, ordinarily through the original payment method. If that method cannot receive the refund, we will arrange a lawful alternative.

The time your bank or payment provider takes to display a credit may vary. We will provide confirmation when the refund has been issued.

Refunds owed by law will not be delayed pending recovery from a carrier, supplier, insurer, or other third party.

14. Intellectual Property

Site content, branding, graphics, photographs, software, and original documentation are owned by Orabio Labs or used under appropriate rights or licenses. Third-party names and marks remain the property of their respective owners.

Subject to these Terms, you may access the Site and download or print relevant product documentation for evaluating purchases, maintaining records, and conducting permitted internal research. Keep applicable ownership notices intact.

You may not reproduce, distribute, sell, or commercially exploit protected Site content beyond these permissions without authorization, except as permitted by law.

Purchasing a product does not grant a license to our trademarks or to intellectual property beyond rights arising from the lawful sale or expressly granted in writing. You remain responsible for evaluating intellectual property restrictions applicable to your intended research.

These Terms do not claim ownership of your independently created research results or of information in the public domain.

15. Reviews and Other Submissions

If the Site permits reviews or other submissions, you remain the owner of your content.

By submitting content for publication, you grant us a nonexclusive, royalty-free license to host, reproduce, format, and display it as reasonably necessary to operate the relevant Site feature. This is not a transfer of ownership.

You must have the necessary rights to your submission and must not include another person’s confidential information, personal data, or unlawful content.

We may moderate submissions for legitimate reasons, including illegality, infringement, privacy violations, spam, or instructions promoting prohibited product use. We will not suppress an otherwise lawful review solely because it is critical or negative.

Nothing in these Terms prevents honest reviews, lawful complaints, communications with regulators, or disclosures protected by law.

16. Privacy and Personal Information

Our Privacy Policy, available at [INSERT PRIVACY POLICY URL], explains how personal information is collected, used, disclosed, retained, and protected, and describes applicable privacy choices and rights.

Personal information provided during purchasing, qualification checks, support interactions, or fraud investigations will be handled in accordance with that policy and applicable law.

Do not submit patient information, medical records, or other unnecessary sensitive information through ordinary order or support channels.

Acceptance of these Terms does not constitute blanket consent to unrelated data uses or to marketing communications. Where a separate notice, choice, or consent is required, we will provide or obtain it.

Nothing in these Terms limits privacy rights that cannot lawfully be waived.

17. Third-Party Services and Links

The Site may contain links to third-party websites or rely on third-party services for functions such as payment processing and shipping.

Third-party websites and independently supplied services may have their own terms and privacy practices. A link does not, by itself, constitute our endorsement of third-party content.

We are not responsible for independent third-party content or conduct outside our control, except where applicable law makes us responsible. This section does not release us from our obligations as the seller or from responsibility for our own selection, instructions, representations, or conduct.

18. Disclaimers of Warranties

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE,” TO THE EXTENT PERMITTED BY LAW. WE DO NOT WARRANT THAT IT WILL OPERATE WITHOUT INTERRUPTION, ERROR, OR SECURITY INCIDENT.

EXCEPT FOR EXPRESS WARRANTIES FORMING PART OF YOUR PURCHASE AND WARRANTIES THAT CANNOT LAWFULLY BE EXCLUDED, WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE MAXIMUM EXTENT PERMITTED BY LAW.

These exclusions do not negate product descriptions, specifications, affirmations, or other express warranties forming part of the transaction. They do not exclude any implied warranty where federal or state law prohibits its exclusion, including because an applicable written consumer-product warranty has been provided.

No disclaimer authorizes delivery of materially different products or excuses misleading statements, unlawful conduct, or failure to provide remedies required by law.

We do not warrant that Research Materials are suitable for human or animal administration, a clinical application, or any other prohibited use. Such uses are outside the purposes for which we offer the products.

Some jurisdictions restrict warranty exclusions. In those jurisdictions, the exclusions apply only to the extent permitted.

19. Limitation of Liability

SUBJECT TO THE EXCEPTIONS BELOW AND TO THE EXTENT PERMITTED BY LAW, ORABIO LABS AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL LOSSES ARISING FROM THESE TERMS, THE SITE, OR A PURCHASE, INCLUDING LOST PROFITS, LOST RESEARCH OPPORTUNITIES, OR BUSINESS INTERRUPTION.

SUBJECT TO THE SAME EXCEPTIONS, OUR TOTAL LIABILITY FOR CLAIMS ARISING FROM THE SAME EVENTS WILL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID OR PAYABLE FOR THE ORDER GIVING RISE TO THE CLAIM; OR (B) US $100. FOR A CLAIM UNRELATED TO AN ORDER, THE CAP IS US $100.

These exclusions and caps do not apply to:

• Fraud, fraudulent misrepresentation, gross negligence, or willful misconduct.

• Death or personal injury caused by our negligence or a defective product for which we are legally responsible.

• Refunds, replacements, or other performance expressly owed under these Terms.

• Liability, statutory damages, or remedies that applicable law prohibits us from excluding or limiting.

The limitations apply across legal theories only to the extent enforceable. They do not deprive you of remedies available under applicable law where a limited remedy fails of its essential purpose.

20. Indemnification

To the extent permitted by law, you agree to indemnify Orabio Labs and its members, managers, officers, employees, and agents against third-party claims and resulting liabilities, damages, and reasonable legal expenses to the extent caused by:

• Your unlawful or prohibited handling, use, or distribution of products.

• Your negligent or intentional misconduct.

• Your material breach of these Terms.

• Content you submit that infringes another person’s rights.

This obligation does not apply to the extent a claim results from our negligence, misconduct, breach, or a product defect for which we are responsible.

We will provide reasonably prompt notice of a claim and reasonable cooperation in its defense. Where you are responsible for the defense, you may manage it through competent counsel reasonably acceptable to us.

Neither party may settle a claim in a way that admits fault by, imposes a nonmonetary obligation on, or fails to release the other party without that party’s prior written consent.

This section does not apply merely because you bring a good-faith claim, payment dispute, or complaint against us.

21. Force Majeure

Neither party is responsible for a failure or delay to the extent caused by an extraordinary event beyond its reasonable control that could not reasonably have been prevented or overcome, such as a natural disaster, war, or a governmental action preventing lawful performance.

The affected party must provide reasonable notice and take reasonable steps to reduce the disruption.

This section does not excuse payment for conforming products already delivered, authorize retention of money for undelivered products without a lawful basis, or suspend mandatory shipment notices, cancellation rights, or refund deadlines.

If an event prevents us from fulfilling an order within the applicable shipment period, Section 12 applies.

22. Suspension and Termination

We may restrict access, suspend an account, refuse future orders, or terminate the agreement where we reasonably believe there is a material breach, fraud, prohibited product use, a serious security risk, or a legal requirement to do so.

Where appropriate, we will give notice and a reasonable opportunity to address a correctable issue. We may act immediately when necessary to address unlawful conduct or an urgent safety or security concern.

You may stop using the Site and request account closure at any time. Account closure does not itself cancel an order already in progress; Section 11 applies.

Termination does not eliminate accrued rights, valid payment obligations, refund obligations, or claims arising before termination. We will refund canceled, unshipped purchases as required by these Terms and applicable law.

Provisions intended by their nature to continue, including product-use restrictions, intellectual property, liability, indemnification, and dispute provisions, survive termination to the extent applicable.

23. Changes to the Site and These Terms

We may update the Site and revise these Terms for future transactions. Revised Terms will display an updated date.

For material changes affecting an existing account relationship, we will provide reasonable advance notice through the Site or an available contact channel, unless an earlier change is necessary to comply with law or address an urgent security issue.

We will obtain renewed acceptance where required. Posting revised Terms alone does not establish acceptance where applicable law requires more.

Changes will not retroactively alter an accepted order, an accrued claim, or an existing dispute without your express agreement, except as required by law.

Discontinuing a Site feature or product does not eliminate obligations relating to an accepted purchase.

24. Governing Law and Wyoming Jurisdiction

These Terms and disputes arising from or relating to them, the Site, or your purchases are governed by the laws of the State of Wyoming and applicable United States federal law.

Wyoming law applies without regard to conflict-of-law rules that would otherwise select another jurisdiction’s law, except where applicable law requires a different result.

This choice of law does not deprive you of protections afforded by mandatory laws that apply to you and cannot lawfully be waived by contract.

Subject to those protections, proceedings must be brought in a state court of competent jurisdiction in Wyoming or, where federal subject-matter jurisdiction exists, the United States District Court for the District of Wyoming. The parties consent to personal jurisdiction in those courts, with venue determined under applicable rules.

A nonwaivable right to bring a claim in another forum, including an applicable small-claims forum, remains available.

We encourage direct communication to resolve concerns, but these Terms do not require a waiting period before exercising legal rights or impose mandatory arbitration. They do not waive a jury trial or participation in a class proceeding.

25. General Provisions

Severability. If a provision is held invalid or unenforceable, it will be severed or limited only as permitted by law. The remaining provisions will continue to apply to the extent the agreement can lawfully operate.

No waiver. A failure or delay to enforce a provision does not, by itself, waive the right to enforce it later.

Entire agreement. These Terms and the order-specific terms expressly agreed before purchase constitute the agreement concerning their subject matter. They do not exclude liability for fraud, negate express warranties forming part of a sale, or override mandatory rights.

Assignment. You may not transfer your contractual rights or obligations without our written consent, except as permitted by law. We may transfer this agreement in connection with a lawful merger, reorganization, or sale of the relevant business, provided the transfer does not reduce your accrued rights and applicable privacy requirements are respected.

Electronic communications. We may communicate about orders and these Terms using the contact information you provide. Where law requires particular consent or delivery formalities for an electronic notice, we will comply with those requirements.

Interpretation. Headings assist navigation and do not change the meaning of the provisions. “Including” introduces examples and does not limit the preceding category.

26. Contact

For questions about these Terms, eligibility, orders, shipping, cancellations, returns, refunds, or product concerns, contact:

ORABIO LABS LLC
A Wyoming limited liability company
Website: orabiolabs.com
Customer support email: support@orabiolabs.com
Mailing address: support@orabiolabs.com   
Privacy Policy: [INSERT PRIVACY POLICY URL]

Please include your order number when contacting us about a purchase. Do not send full payment-card details, passwords, or unnecessary sensitive information.

The mailing address above is for correspondence. Contact us for authorization and instructions before returning any product.